You can't find your Premera card - now what?

If you have not yet received your Premera insurance card - or if you have misplaced it - members can download, print, and request a new physical card all from or from the directly on your smart phone!
Using - Show a digital copy, print a temporary card, and request a new physical card
1. Log in to your account via  
2. From the main landing page, scroll down to the Member ID section
3. Click the box that says ‘See ID Card’
4. The digital ID card will populate – both front and back
5. You can then select to "Print Temporary ID Card" or "Mail this ID Card"
Using the - Show a digital copy only
1. Login to the  
2. On the main screen locate the box that says "Member ID" 
3. Click on the link that says "View full ID Card"
4. Toggle between the front and back of the ID card by using the buttons on the screen.
                           You can also save the ID card to your photos for future use.
Recently enrolled?
If you have recently enrolled in coverage, you may have a 4-6 week wait before you
                        are active in the Premera system and receive your cards in the mail. If you have immediate
                        need (i.e - enrolled in coverage due to a life event and have an appointment the following
                        day) please email ua-benefits@alaska.edu as soon as possible with your Ïã½¶ÊÓÆµID and appointment date/time. This way we can ensure
                        your information is provided to Premera in time for your appointment. Usually these
                        types of requests take 1-2 business days. Please keep that in mind when making your
                        request. 
VSP = No Cards
As a reminder, VSP does not provide physical cards. You use your Ïã½¶ÊÓÆµID with a leading
                        '0' (i.e. 031234567). More information on VSP can be found in our recent article "Learn about your vision provider: VSP."
Emailed via benefits newsletter on 8/12/2025, 8/26/2025, 10/21/2025. 
Published via Ïã½¶ÊÓÆµNews on 8/22/2025.
Contact Benefits: (907) 450-8242 | ua-benefits@alaska.edu | schedule one-on-one time